Ben Edelman is an associate professor at Harvard Business School, where he teaches in the Negotiation, Organizations & Markets unit.
Ran Duan manages The Baldwin Bar, located inside the Woburn location of Sichuan Garden, a Chinese restaurant founded by his parents.
Last week, Edelman ordered what he thought was $53.35 worth of Chinese food from Sichuan Garden’s Brookline Village location.
Edelman soon came to the horrifying realization that he had been overcharged. By a total of $4.
If you’ve ever wondered what happens when a Harvard Business School professor thinks a family-run Chinese restaurant screwed him out of $4, you’re about to find out.
(Hint: It involves invocation of the Massachusetts Consumer Protection Statute and multiple threats of legal action.)
Read the rest here...Updates below
On December 9, Boston.com published the exchange of emails between Harvard Business School Professor Ben Edelman and Sichuan Garden, a restaurant in Brookline. The Internet reacted. On Wednesday afternoon, Edelman released a brief statement apologizing for his actions .
Just before that apology was released, Boston.com received a tip from a “former manager” of a “Back Bay sushi restaurant,” who stated that he had read the Edelman email exchange published on this site, and that when “it sounded familiar” he realized he had seen a similar email exchange several years prior.
Read the whole thing here...http://www.boston.com/food-dining/restaurants/2014/12/10/there-more-edelman-did-this-before-and-worse/00mTW39jcyXb3VNHZoXEYN/story.html